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Successlink/Avance Specialist, North Bay

Reports to: Executive Director, North Bay
Hours: 40 hours per week, occasional nights and weekends required.
Salary: $45,000 - $55,000 DOE
Excellent medical and dental benefits, generous PTO and more
This is a full time, exempt position based in Novato.

About Us
Women’s Initiative for Self Employment is a Bay Area non-profit which provides high-potential, low-income women with the training, resources and on-going support to start and grow their business. The business management training, technical assistance, and financial services we provide, in English and Spanish, improve the quality of life for the women we serve, their families and our communities. Please visit www.womensinitiative.org for more information. Women’s Initiative is an equal opportunity employer and strongly encourages people of color, older candidates, and persons with disabilities to apply.

The Opportunity
Women’s Initiative is seeking motivated, energetic candidates to apply for the Success Link/Avancé Specialist position. This full-time position is a key player in the Program Department. The Success Link/Avancé Specialist is responsible for building programming for the business and personal growth of graduates of our business plan training classes.  The SuccessLink/Avancé Specialist will work with local leaders and volunteers to provide monthly seminars in English and Spanish, quarterly Business Connect events, action groups, one-on-one coaching and consultations, and client marketplaces.

Qualified candidates will possess a diverse skill set that ensures success in providing a coherent post-graduate program, maintaining optimal client servicing, and building strong business relationships that will help grow our donor base. The Success Link/Avancé Specialist is a creative and performance driven person that demonstrates a commitment to providing fantastic customer service to our diverse clientele. Superior communication skills in English and Spanish are a must.

Job Responsibilities Include (but are not limited to):

  • Client Outreach
    • Successfully raise awareness of and enroll graduates in the SuccessLink program
    • Manage enrollment, assessment, attendance of and communication with graduates
    • Surpass ambitious goals to increase enrollment and retain graduates in SuccessLink
    • Create and distribute appropriate materials to promote SuccessLink
    • Understand graduate needs through quarterly case management calls
  • Program Development
    • Tailor a coherent SuccessLink program that supports the growth of graduates’ businesses
    • Schedule and facilitate seminars relevant for different business phases
    • Schedule consultations and one-to-one coaching for graduates
    • Plan client marketplaces with graduate vendors and help ensure high attendance
    • Maintain organized and consistent client files and database
  • Business Relationship Building
    • Organize Business Connect events to bring graduates in touch with business world
    • Expand network of volunteer experts willing to donate expertise
    • Establish strong relationships with Business Connectors to increase their involvement through both skills and financial donations
    • Work with local leaders to open doors and bring opportunities for our graduates, which may include certification approvals, commercial retail development, or benefits
  • Management
    • Participate in monthly program department
    • Train and manage volunteers and interns
    • Provide accurate and timely reporting and database entry
    • Other duties as assigned

Qualifications:
Required

  • Bilingual (Spanish/English)
  • Passion and commitment to the Women’s Initiative mission!
  • Prior small business ownership experience
  • Demonstrated ability to relate well to diverse ethnic and economic backgrounds
  • Excellent computer skills including Outlook, Word, Power Point, and Excel
  • Excellent written and presentation skills
  • Must have a car
  • Ability to work some weeknight and weekend hours
  • Ability to lift moderate loads on a periodic basis

Important

  • Event planning experience
  • High level of integrity, responsiveness, professionalism and ability to set boundaries
  • Existing business/community relationships
  • Self starter, creative thinker and performance driven
  • Superior time management ability and organizational skills
  • Ability to multi-task and adapt in a fast-moving work environment
  • Highly detail-oriented
  • Data entry experience
  • BS/BA + 2 years relevant experience preferred

To apply: Please send a resume and cover letter to Jane Winter at jwinter@womensinitiative.org.

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